1.1 Distance, respect, and protect
At Assilah, the health and well-being of our clients, team, and community are our top priority and our guiding principles are distance, respect, and protection.
The care of all our luxury rugs follows these strict safety protocols based on current guidance from public health officials and local government to ensure we continue to help fight the spread of the coronavirus. Should you have any questions or need assistance, please contact us.
1.2 Personal protective equipment
Once the rugs are received in our Toronto warehouse, we are required to wear face coverings and gloves at all times while handling, packaging or delivering the rugs. We adhere to all local government mandates.
1.3 Health & temperature awareness
Assilah employees will be performing health screenings, temperature checks and health questionnaires on days when they will be interacting with the rugs. Those with temperatures of 100 degrees or above will not be permitted around the rugs.
1.4 Rugs sanitation
Since our Moroccan rugs are handmade in the weavers’ homes or in a village cooperative, for your safety, we have taken to cleaning them after we purchase them from the source, before shipping them to our warehouse.
1.5 Why do online purchases help with safety?
Usually, in a standard physical store, people would touch, breath close to the rugs, and more, but by purchasing online with Assilah you have the guarantee that all people that interacted with your rug have followed safety measures creating a safe environment for you and your family.